What is the SRF Guarantee?Updated a month ago

We stand behind every shipment we send and are committed to delivering the highest quality experience. We guarantee products will arrive frozen or partially frozen to ensure they can be safely stored in the freezer upon delivery.

If something isn’t right, let us know! We're committed to providing quick, friendly service and resolving any issues as promptly as possible. The more details that are provided, the quicker we can make things right, please contact us within 12 hours of delivery with your order number and the following:

• The product/issue in question

• The shipping box and packaging

• A 5-10 second video showing the package upon delivery

Text us at 208-600-1779 or email at [email protected] for more help!