We ship exclusively via FedEx. We offer Standard for $9.99, Express for $39.99 and Overnight for $49.99. The states of Hawaii and Alaska require Express shipping. FedEx does not require a signature when the order is delivered.

We ship exclusively via FedEx. We offer Standard for $9.99, Express for $39.99 and Overnight for $49.99. The states of Hawaii and Alaska require Express shipping.FedEx does not require a signature when the order is delivered.

What are the shipping options?

To maintain the highest quality, our products are individually sealed in air-tight packaging, perfectly aged and flash-frozen prior to shipment. To help ensure your order arrives in excellent condition, each order is shipped using a reusable thermal

To maintain the highest quality, our products are individually sealed in air-tight packaging, perfectly aged and flash-frozen prior to shipment.To help ensure your order arrives in excellent condition, each order is shipped using a reusable thermal bag in a recyclable shipper box lined with a biodegradable insulated foam. Large items like briskets and hams will not fit in the thermal bag, but one is added to the shipment. Shelf stable goods like jerky and salami don&apos;t require coolant.&#xA0;

How are orders packed and shipped?

Tracking will be emailed to you the day your order ships. You can also track your order here.

Tracking will be emailed to you the day your order ships. You can also track your order <a href="https://snakeriverfarms.com/pages/help-center?hcUrl=%2Fen-US%2Fssp%2Flogin" rel="noopener noreferrer" target="_blank">here</a>.

How can I track my order?

Still have questions? Use the 'Contact us' link above or email us at help@snakeriverfarms.com with your order number and details—our team is here to help!

Business hours:
Monday to Thursday 8 AM - 5 PM MDT
Friday 8 AM - 5 PM MDT
Holiday Weekend Hours:
Saturdays 9AM - 2PM

Snake River Farms

Packaging and Shipping

What is the SRF Guarantee?

The SRF Guarantee

Where can SRF ship? Does SRF ship internationally?

Is there a website minimum?

When will I get charged?

Do you offer subscriptions?

When should I select delivery?

Can I change or cancel my order?

Why is my promo code not working?

Do you offer military discounts?

Do you have pricing for restaurants or grocery stores?

Ordering

How long will my products last?

How long does it take to thaw?

How do I properly dispose of dry ice?

Product and Product Handling

Do you have a guarantee?

What if my meat arrives partially thawed or completely frozen?

What happens if my order gets delayed in transit?

What happens if I pay for Overnight shipping and it doesn't make it on time?

Do you accept returns?

What if my order arrives incomplete?

Order Issues

What is Club SRF?

How do I view and use my points?

Do my points expire?

How do I know my Club SRF tier status?

How do I enter the rewards tiers in Club SRF?

How are my points calculated?

Rewards

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Do you sell my information?

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Privacy