You can unsubscribe from all email communication by submitting your email address here. Alternatively, you can open any marketing email you have received from Snake River Farms and scroll all the way to the bottom. Click the 'Unsubscribe' button on t

You can unsubscribe from all email communication by submitting your email address here. Alternatively, you can open any marketing email you have received from Snake River Farms and scroll all the way to the bottom. Click the &apos;Unsubscribe&apos; button on the footer. &#xA0;If you would like to unsubscribe from text messages, simply respond back to a text from Snake River Farms with &apos;STOP&apos; and you will automatically be unsubscribed. You are welcome to reach out to our Customer Care Team to assist with removing your information. &#xA0;

How can I unsubscribe?

Please visit our privacy policy for the most up to date information on Snake River Farms privacy practices: https://snakeriverfarms.com/pages/privacy-policy&nbsp

Please visit our privacy policy for the most up to date information on Snake River Farms privacy practices: <a data-fr-linked="true" href="https://snakeriverfarms.com/pages/privacy-policy&#xA0;" id="isPasted">https://snakeriverfarms.com/pages/privacy-policy&amp;nbsp</a>

Do you sell my information?

When visiting our website, you have the option to manage your preferences with the pop-up appears on our website. This includes essentials like moving or navigating the website, targeted advertising, and personalization. You have the option to opt ou

When visiting our website, you have the option to manage your preferences with the pop-up appears on our website. This includes essentials like moving or navigating the website, targeted advertising, and personalization. You have the option to opt out of any of these preferences. &#xA0;

How can I manage the cookie data that is collected on the site?

Shop Pay is a secure, accelerated checkout service developed by Shopify that allows online shoppers to save their email, payment cards, and shipping addresses for rapid, one-tap checkouts. If you are prompted to use Shop Pay at checkout, this means t

Shop Pay is a secure, accelerated checkout service developed by Shopify that allows online shoppers to save their email, payment cards, and shipping addresses for rapid, one-tap checkouts. If you are prompted to use Shop Pay at checkout, this means that you had opted in for this payment method in the past, whether it be by accident or on a different website. &#xA0;We understand that this might not be a feature you meant to use or do not want to take part in any longer. This link provides you with the ability to unsubscribe from the payment service altogether. Unsubscribing from this service will remove you from the platform entirely, not just when checking out on our website. &#xA0;Be careful not to re-subscribe by making sure the &quot;Save my information for a faster checkout&quot; box does not contain your phone number or email. &#xA0;

What is Shop Pay and why does it have my information?

Holiday Hours:
12/31/25 8AM - 12 PM MDT
1/1/26- Closed
1/2/26- Closed

Still have questions? Use the 'Contact us' link above or email us at help@snakeriverfarms.com with your order number and details—our team is here to help!

Business hours:
Monday to Thursday 8 AM - 5 PM MDT
Friday 8 AM - 4 PM MDT

Snake River Farms

Privacy

What is the SRF Guarantee?

The SRF Guarantee

Can I change or cancel my order?

Where can SRF ship?

When should I select delivery?

Why is my promo code not working?

Do you offer military discounts?

Is there a website minimum?

Ordering

How long will my products last?

How long does it take to thaw?

How do I properly dispose of dry ice?

Are SRF products gluten free?

Are SRF products organic or GMO free?

Are SRF Cattle grass fed?

Product & Product Handling

What are the shipping options?

How are orders packed and shipped?

How can I track my order?

What if my order arrives when I am not home?

Packaging & Shipping

Do you have a guarantee?

What if my meat arrives partially or completely thawed?

What happens if my order gets delayed?

Do you accept returns?

What if my order arrives incomplete or incorrect?

What if I select the incorrect shipping address?

What if my order has the incorrect delivery date?

Order Issues

Do you have options for bulk Gift Cards?

What is e-gifting?

Does the concierge service fit my gifting needs?

Is shipping different for corporate gifting orders?

Do you offer discounts for ordering in bulk?

When should I order my Holiday Gifts?

What are my Corporate Gifting options?

What if my gift arrives while the recipient is not home?

Corporate Gifting

Can I buy a physical gift card?

How do I send a gift card if I don’t have the recipient’s email address?

How do I redeem my gift card?

When will the recipient receive their gift card?

How do I check the balance on my gift card?

When will my gift card expire?

Gift Cards

How do I start an SRF subscription?

Is there a discount for signing up for subscription orders?

Can I apply a promo code to my subscription?

How do I edit or skip my subscription?

What if something in my subscription bundle is out of stock?

When will I be charged for my subscription order?

Subscriptions

What is Club SRF?

How do I join Club SRF?

How do I view and use my points?

How do I know my loyalty status?

How are my points calculated?

Do my points expire?

Can I use points and promotions together?

Loyalty & Rewards