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What is the SRF Guarantee?Updated 20 days ago

We guarantee your order will arrive frozen or partially frozen with all items included at the address provided. If you experience any issues, please contact our team for assistance.

To help us resolve concerns quickly, please include a 5–10 second video and a few photos showing:

  • The product in question
  • The shipping box and packaging
  • The packing slip

As our founder, Robert Rebholtz, Sr., said: “We want our customers to want to do business with us.”

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