- ✅ What is the SRF Guarantee?
- 🚚 What are the shipping options?
- 📦 How are orders packed and shipped?
- ⌛️ How long will my products last?
- 📅 When should I select delivery?
- ❄️ What if my order arrives partially thawed?
Get more information
The SRF Guarantee
We want our customers to want to do business with us
Ordering
General Order Information
Product & Product Handling
Product processing prior to shipping and quality preservation upon delivery
Packaging & Shipping
Packing, Shipping, and Delivery Information
Order Issues
Questions and concerns regarding your products after you order
Corporate Gifting
Group/Corporate gifting options to fit your style, budget, and timeline
Gift Cards
E-Gift Card information as a great alternative for gifts
Subscriptions
Bundle & Save on recurring subscription orders
Loyalty & Rewards
Exclusive offers and rewards for Club SRF Members
Privacy
Privacy Policies and Information
Get support
Contact us
Still have questions? Use the 'Contact us' link above or email us at [email protected] with your order number and details—our team is here to help!
Call us
Business hours:
Monday to Thursday 8 AM - 5 PM MDT
Friday 8 AM - 4 PM MDT
- Call: +1 877 736 0193
- Text or Call: +1 208 600 1779