Holiday Hours:
12/31/25 8AM - 12 PM MDT
1/1/26- Closed
1/2/26- Closed

Still have questions? Use the 'Contact us' link above or email us at help@snakeriverfarms.com with your order number and details—our team is here to help!

Business hours:
Monday to Thursday 8 AM - 5 PM MDT
Friday 8 AM - 4 PM MDT

Snake River Farms

As our founder, Robert Rebholtz Sr., said, &#x201C;We want our customers to want to do business with us.&#x201D;&#xA0;We stand behind every shipment we send and are committed to delivering the highest quality experience. We guarantee products will arrive frozen or partially frozen to ensure they can be safely stored in the freezer upon delivery.&#xA0;If something isn&#x2019;t right, let us know! We&apos;re committed to providing quick, friendly service and resolving any issues as promptly as possible. The more details that are provided, the quicker we can make things right, please contact us within 12 hours of delivery with your order number and the following:&#xA0;<ul><li>The product/issue in question &#xA0;</li><li>The shipping box and packaging&#xA0;</li><li>A 5-10 second video showing the package upon delivery&#xA0; </li></ul>Text us at 208-600-1779 or email us at <a href="mailto:help@snakeriverfarms.com" target="_blank" rel="noreferrer noopener">help@snakeriverfarms.com</a> for help!

As our founder, Robert Rebholtz Sr., said, “We want our customers to want to do business with us.”. We stand behind every shipment we send and are committed to delivering the highest quality experience. We guarantee products will arrive frozen or par

Do you have a guarantee?

Order Issues

What is the SRF Guarantee?

The SRF Guarantee

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Why is my promo code not working?

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Ordering

How long will my products last?

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Are SRF products gluten free?

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Are SRF Cattle grass fed?

Product & Product Handling

What are the shipping options?

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Packaging & Shipping

What if my meat arrives partially or completely thawed?

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Do you have options for bulk Gift Cards?

What is e-gifting?

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When should I order my Holiday Gifts?

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Corporate Gifting

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Gift Cards

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Subscriptions

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Loyalty & Rewards

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What is Shop Pay and why does it have my information?

Privacy

Do you have a guarantee?Updated a month ago