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Snake River Farms

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If you pay for Overnight shipping and it doesn't deliver on time, we will refund the shipping fee.

What happens if I pay for Overnight shipping and it doesn't make it on time?

Order Issues

What is the SRF Guarantee?

The SRF Guarantee

Where can SRF ship? Does SRF ship internationally?

Is there a website minimum?

When will I get charged?

Do you offer subscriptions?

When should I select delivery?

Can I change or cancel my order?

Why is my promo code not working?

Do you offer military discounts?

Do you have pricing for restaurants or grocery stores?

Ordering

How long will my products last?

How long does it take to thaw?

How do I properly dispose of dry ice?

Product and Product Handling

What are the shipping options?

How are orders packed and shipped?

How can I track my order?

Packaging and Shipping

Do you have a guarantee?

What if my meat arrives partially thawed or completely frozen?

What happens if my order gets delayed in transit?

Do you accept returns?

What if my order arrives incomplete?

What is Club SRF?

How do I view and use my points?

Do my points expire?

How do I know my Club SRF tier status?

How do I enter the rewards tiers in Club SRF?

Rewards

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Do you sell my information?

How can I manage the cookie data that is collected on the site?

Privacy

What happens if I pay for Overnight shipping and it doesn't make it on time?Updated 5 months ago